SHIPPING
We would like to inform our valued customers that, owing to an unprecedented surge in demand, there may be a delay in the delivery of orders, with an estimated timeframe of 1-3 weeks for arrival. We apologize for any inconvenience this may cause and assure you that our team is diligently working to fulfill orders as swiftly as possible. Furthermore, upon shipment, customers will receive a tracking number enabling them to monitor the status and anticipated delivery date of their order in real-time.
For any questions or concerns regarding your order, we encourage you to reach out to us via email at info@glowartcollections.com. Our dedicated customer service team is committed to providing timely assistance and ensuring a seamless shopping experience for all our customers. Your satisfaction is our utmost priority, and we appreciate your patience and understanding during this period of increased demand.
Returns
We offer a 30-day refund policy. If, for any reason, you are not completely satisfied with your purchase, you have the option to request a refund within 30 days of receiving your order. We believe this policy provides our customers with peace of mind, ensuring that they can shop with confidence.
Should you wish to initiate a refund, please contact us via email at info@glowartcollections.com, and our dedicated customer service team will guide you through the process. Rest assured, we value your feedback and take every step to ensure your experience with Glow Art is nothing short of exceptional.